FAQ
When will my package ship?
All orders will ship within 5 business days from your purchase date. *Please allow a few extra days during the holiday season.*
Saturday’s and Sunday’s are our "off" days. If you place an order over the weekend, processing time will not begin until the following business day. We are also closed on national holidays.
Do you offer Sales or Discounts?
Yes! Subscribe to our newsletter and follow us at @villagehymnsco on Instagram for all updates, sales and new items being released.
What are your Care Instructions?
Our apparel and hymn tea towels will continue looking their best and last the longest when washed in cold water. Tumble dry on low or hang to dry. For our drinkware, our products are considered dish washer safe - but we always recommend avoiding the dish washer and hand washing.
Do you accept returns or exchanges?
Because our products are made to order, all sales are final. We do our best to ensure your order arrives to you safely, but we know there’s still a possibility that your items can be damaged during transit. All damages must be reported within 3 days of receiving your order. When reporting damage, please provide us with the Order #, item(s) that are damaged, and a photo of the damage. Once reported, we’ll send out a replacement or issue a refund immediately.
Which size shirt is best?
Our adult tees are unisex and run larger than a typical women's tee fit. It is suggested that if you prefer a slim fit, order down one size. If you prefer a looser, more relaxed fit, order your normal size.
Do you offer wholesale?
We sure do! Please email villagehymnsco@gmail.com with wholesale inquiries. We also offer our products through Faire. Please follow the link to our page on the Faire platform if that’s your preferred way to make wholesale purchases.
https://www.faire.com/direct/villagehymns?utm_source=brand_app&utm_medium=link
If I have a customer service inquiry, how can I contact you?
Please email us at villagehymnsco@gmail.com. Inquiries made through Instagram or Facebook may not be seen.